I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.
If you need to schedule an appointment, make changes to your policy, submit a claim or request any other service, please let us know. We will respond promptly.
Tiffany Webster Dortch
Tiffany has been with Northwestern Mutual since May of 2009. Tiffany is an Associate Financial Representative and also serves as the Communication and Marketing Manager. She resides in Prattville with her husband Nolan and children, Kali and Declan.
Shealy T Cook
Shealy Torbert Cook has been with Northwestern Mutual of Alabama since 2002. Shealy's area of expertise is servicing existing policyowners at our Montgomery Office. Shealy began her career in 1980 with Northwestern Mutual in Dallas, TX . Shealy resides in Montgomery with her husband, C. Penton Cook. She has three children, Rebecca Davis, Elizabeth Cook and Clay Cook. Her goal is to provide excellent service to all of our clients.
Robert Ogburn, AAMS®
Robert Ogburn joined our wealth management team in December of 2018 as an Associate Wealth Management Advisor. He is a graduate of the University of Alabama and holds a Bachelor degree in Finance. Robert has five years of experience in banking and comprehensive financial planning, which includes retirement, investment, college savings, insurance, tax, income and wealth preservation strategies. His professional security registrations include the Series 7, Series 66, Alabama Life & Health Insurance License, and the AAMS® (Accredited Asset Management Specialist™) designation.